Our hard-working engineers worked overtime yesterday to install a chiller for a school’s low-temperature and strong magnetic field!

Here are something worth recording:

There is a sudden change request come from users before the last moment of chiller picked up, power cables needed to be prolonged from 5 meters to 10 meters. The equipment was packed and ready for shipment. Since the customer was anxious to send it out on the same day of installation, users even considering reconnected the 5-meter cable on site;

1. When they using new equipment, what the feeling when they see a “bandage” on the cable?

2.The cable is connect between indoor and outdoor, there will be a risk of leakage and unsafe factors in the future.

The production immediately coordinated unpack to reassemble and disassemble the 10-meter wire; all departments coordinated on the same day to finally send out the equipment.

Wouldn’t you love a partner who values customer experience, product quality, and long-term product safety, and teams from all departments value cooperation?